PRIVACY POLICY & DATA PROTECTION NOTICE

Effective Date: March 19, 2026

At KazWellness LLC dba Grounded Wellness Center ("Grounded Wellness," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our facility at 2353 Hassell Rd Ste 102, Hoffman Estates, IL, or use our website, www.Groundedwellnesscenter.com (the "Site").

1. INFORMATION WE COLLECT

We collect information necessary to provide high-quality wellness services and maintain a secure environment.

  • Personal Identifiers: Name, email address, phone number, mailing address, and date of birth.

  • Health & Wellness Data: Medical intake forms, contraindication checklists, and session notes related to Colon Hydrotherapy, Massage, and Yoga.

  • Financial Information: Credit card and billing information processed via our secure third-party payment processors.

  • Technical Data: IP addresses, cookies, and browsing behavior on our Site.

  • Visual/Biometric Data: Video surveillance footage and photographs taken within the facility for security and promotional purposes.

2. ILLINOIS BIOMETRIC INFORMATION PRIVACY ACT (BIPA) COMPLIANCE

In accordance with Illinois law, Grounded Wellness Center may collect or store digital information that could be categorized as "biometric" (e.g., facial geometry in security footage or photographs).

  • Purpose: Data is collected solely for facility security, safety of practitioners, and promotional marketing.

  • Retention: We will store this data only until the initial purpose for collecting it has been satisfied or within three (3) years of your last interaction with the Company, whichever occurs first, unless required otherwise by law or legal subpoena.

  • Consent: By using our facility, you provide your express written consent for the collection and storage of this data as outlined in our Waiver and Terms of Service.

3. HOW WE USE YOUR INFORMATION

We use your data to:

  • Schedule and manage your appointments and memberships.

  • Ensure your physical safety by reviewing medical contraindications.

  • Process payments and prevent fraudulent transactions.

  • Send appointment reminders, marketing communications, and wellness updates.

  • Comply with Illinois state health regulations regarding record-keeping.

4. DATA SHARING & THIRD PARTIES

We do not sell your personal data. We only share information with trusted third-party service providers necessary to run our business, including:

  • Practice Management Software: (e.g., Jane App, Mindbody) for scheduling and electronic health records.

  • Payment Processors: To securely handle credit card transactions.

  • Marketing Platforms: To send newsletters and promotions (you may opt-out at any time).

  • Legal Authorities: When required by law, court order, or to protect the safety of our staff and clients.

5. DATA SECURITY & THE ILLINOIS PIPA

Pursuant to the Illinois Personal Information Protection Act (PIPA), we implement "reasonable security measures" to protect your data.

  • Encryption: Our website and booking platforms use Industry-standard SSL encryption.

  • Access Control: Access to sensitive health records is restricted to authorized staff members on a "need-to-know" basis.

  • Breach Notification: In the unlikely event of a data breach, we will notify affected individuals in accordance with Illinois statutory requirements.

6. DATA RETENTION & DESTRUCTION

  • Health Records: We retain health-related records for the period required by Illinois state law (typically 7–10 years).

  • Financial Records: We do not store full credit card numbers on our local servers; they are tokenized and stored by our PCI-compliant payment processors.

  • Disposal: Paper records containing personal info are cross-cut shredded, and digital files are permanently deleted once the retention period expires.

7. YOUR RIGHTS & OPT-OUTS

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You have the right to update or correct inaccurate information in your profile.

  • Marketing: You may "Unsubscribe" from marketing emails at any time using the link at the bottom of the email.

8. CHANGES TO THIS POLICY

Grounded Wellness Center reserves the right to modify this Privacy Policy at any time. Updates will be posted on our Site with a revised "Effective Date."

9. CONTACT US

For questions regarding this policy or our data practices, please contact: Grounded Wellness Center Attn: Privacy Officer 2353 Hassell Rd Ste 102 Hoffman Estates, IL 60169 Email: info@groundedwellnesscenter.com