Cancellation Policy
We value your time and the time of our teachers and practitioners. Please review the following cancellation policies carefully, as they differ for yoga classes and appointments/personal sessions.
1. Yoga Classes
Cancellations must be made at least 120 minutes (2 hours) prior to the scheduled class start time.
Any class cancelled less than 120 minutes before the class start time will be considered a late cancellation.
Late-cancelled classes will be:
Charged in full, or
Deducted from your class package, as if the class was attended.
No-shows are treated the same as late cancellations.
Here is how the class cancellation policy may affect you based on your situation and payment type:
If you buy a single class and don’t cancel your class reservation 120 minutes prior to class then the class will be considered used or attended.
If you are on a 10 or 20 class package and don’t cancel your class reservation 120 minutes prior to class then a class will be used from package.
If you are a monthly or yearly member and don’t cancel your class reservation 120 minutes prior to class start time then you will be charged single class rate of $24.
If you are on the 2 week Intro and don’t cancel your class reservation 120 minutes prior to class start time then you will be charged single class rate of $24.
Because class space is limited, we ask that students who sign up either attend or cancel with enough notice so another student may join. This helps prevent missed opportunities to take classes. Thank you for your understanding..
2. Appointments & Personal Sessions
Appointments and personal sessions require additional preparation and reserved time. The following policies apply:
Appointments may be rescheduled with more than 24 hours’ notice at no charge.
Appointments cancelled with less than 24 hours’ notice will incur a $25 late cancellation fee.
Appointments cancelled with less than 12 hours’ notice, or missed entirely, will be considered a late cancellation and will be charged in full, as if the session took place.
Acknowledgment
By booking a class or appointment, you acknowledge and agree to this cancellation policy.
3. Membership termination/suspension
Cancelling of autopay can be done by sending an email to: info@groundedwellnesscenter.com or by using the button below.
2 weeks notice is required to cancel/modify autopayments.
Email cancellation request is required.